

Solving problems: Start with “I don’t know”
It begins the process of finding more information.

Measuring performance for multiple sites, departments or teams
Maintain the focus to keep your strategy alive.
Want the best out of each employee?
Stop trying to fix their failings.

Signs and reminders: Don’t assume they’re read
Use standard work to describe the best way to do a task.

Lead by example: Behaviour equals training
Your teams are watching what you do and say, and learning.

Training for the wrong skill? Be sure about the learning objective
Three questions that focus learning in the right place.

Training to fail: Negative expectations sabotage results
Focus on what the trainee does right, address what needs improving.

Sting brings musical to Oshawa to support GM workers facing closure
The former Police frontman is currently starring in a Toronto musical.

Train problem solvers and help question askers figure it out
How supervisors respond to questions trains team members to find the answers themselves.
Most companies missing on metrics to boost employee performance
CFERF/ADP study points to struggle measuring output leading to productivity deficit.
Slow growth the real drag on Canadian productivity: Deloitte
Companies not investing enough in their businesses, government policies encourage them to remain small.
Help buyers buy
Today’s busy buyers are being asked to do more in less time while overwhelmed with phone calls, e-mails, meetings and fire fighting.
Tech Tip: Optimize your seal efficiency
Pinpointing problems and taking quick and appropriate remedial
action optimizes seal performance and seal life.

Go with the flow
Knowing how to maintain pumps and their components while dealing with malfunctions effectively goes a long way to improving pump performance, increasing reliability and saving some money.
Think Lean: Master the art of sustaining lean performance
You implemented lean, the results were spectacular and the…